----- Original Message -----
From: "Ben Hewitt" <Ben@fairpoint.net>
To: <doctor@harddrivedoctor.us>
Sent: Monday, November 30, 2009 10:51 AM
Subject: Hard Drive Doctor: iphoto issues

This is an enquiry e-mail via http://harddrivedoctor.us/joomla
from:
Ben Hewitt <Ben@fairpoint.net>

Hey Jesse,

A few weeks ago, you helped me via phone to recover my iPhoto images.

two things

First, I'd like to pay you for the time you spent with me on the phone.

Second, while many of the images within iPhoto point to the actual file, point to low-res alias's.

I know that the actual, high-res jpg's exist, because I can find them if I look. But I'm wondering if there's a way (other than manually sorting through 3500 images) to make it so that all the images within the program actual point to the high-res files. Does this make sense?

In any case, let me know what I owe you for your time thus far and if this is something you can help with.

Best,
Ben
563-3085

On Nov 30, 2009, at 12:16 PM, Hard Drive Doctor wrote:

Hi Ben,

Yes , a few weeks ago I did help you on the phone with your iphoto library corruption problem.

A quick re-cap:

I instructed you to use "Find" .. and search for files that were jpg, select them all .. and copy them to a new folder or onto an external hard drive....
then .. call me back

I also explained to you .. that if you made any errors in this process .. that the result would be a great loss of your photos... and basically you
had one shot at it.

I also told you .... that if you would rather have me do the job .. to insure that the "total process" of extracting your photos .. copying
them to a new folder / or new folder on an external hard drive .. and verifying them as good and not corrupt ... followed by re-building the iphoto
database .. so you could actually use it again .. to let me know.

You said you would try to copy them yourself and let me know if you had any problems.

I said .. call me back as soon as you finished copying them

You said .. you would.

The bottom line here ... for me is simple:

After waiting 2 or 3 weeks ..

Waiting to hear back from you .. about whether or not you successfully were able to copy these files into a new folder / new folder on an
external hard drive ..

Waiting to hear whether or not you wanted me to help you complete the job

Waiting to hear whether or not you were going to settle the bill ...

This tells me a lot about how you operate.

I am not really interested in getting any money from you ... or in having you for a customer in the future.

Thank you for your time, Jesse Larocque

- - - - - - - - - - - - - - - - - - -

----- Original Message -----
From: "Ben Hewitt" <Ben@fairpoint.net>
To: "Hard Drive Doctor" <doctor@harddrivedoctor.us>
Sent: Monday, November 30, 2009 12:31 PM
Subject: Re: Hard Drive Doctor: iphoto issues

Hi Jesse,

Your prerogative, of course.

I'm not sure how it works in your world, but in my world there are kids, a job, a farm, holidays, and all manner of distraction. Hence the delay in correspondence. Ideally, I wouldn't have waited this long to settle up. My bad, as the cool kids say. But here I am, trying to make good and trying to give you more work.

I'm glad to know you're busy enough to turn it away, and to do so in a fashion that would make it really, really hard for me to recommend
your services to anyone. Though I do appreciate the help a few weeks back.

Best of luck,
Ben

On Nov 30, 2009, at 12:44 PM, Hard Drive Doctor wrote:

Hi Ben,

And you would hold up your Kids, farm, holidays .. in the air for me to see .. as some sort of reason why you could not press Re-Dial on the phone.

For the 30 seconds it takes to pick up the phone and make the call .. like you were supposed to do?

Nice try ..

go look in the mirror .. blame that person.

I could care less if you recommend me or not . Just get your facts straight
..

This email correspondence is getting ready to become a full page advertisement on my website .. if you keep this up .. under the title Black-Listed Customers

It would be best if you do not contact me in any way ... from this point forward, Jesse Larocque